myLibro Curbside

Curbside pickup, remote service scheduling and more.

Keep the safety of your community and library staff a priority. myLIBRO scheduling allows patrons to select materials from their mobile device while providing library staff a convenient method for completing the delivery and managing contactless services.

Get a 30-Day Free Trial for Service Scheduling

    I can’t imagine managing curbside pickup at even half the efficiency rate without myLIBRO. I could not recommend it more!

    Angela Nolet
    Librarian, Online Library Services, King County Library System

    Our library has greatly benefitted from using the myLIBRO app for scheduling curbside holding pickup appointments. It really helps us schedule times for patrons & not overwhelm our staff.

    Kimberly Olivares
    Administrative & Project Specialist, Hussey-Mayfield Memorial Public Library

    We chose myLIBRO because of its innovative features & advanced functionality for both patrons & staff. We are very pleased with the platform & how it has allowed us to launch curbside pickup.

    Jonathan Nichols
    Assistant Director Haverhill Public Library

    Meet your patrons where they are

    1. Patrons simply download the myLIBRO application to search materials from their local library (available for free in the Google Play Store and Apple App Store)
    2. Once materials are selected, the user confirms their order and schedules an available time for pick up 
    3. The library then receives a notification through an organized dashboard that tracks the order from receipt to collection and fulfillment
    4. At the selected pick up time, the patron alerts the librarian of their arrival through the app, at which time the materials are delivered following the library’s policies

    Features to keep your community engaged and active

    Voice and Chat Enabled – myLIBRO is the only solution in the market that is equipped with  conversational interaction capabilities to enhance user experience beyond swipe and click. myLIBRO is VPAT-certified, and its full-voice capability helps meet ADA Compliance Standards.

    Manages Call-In Orders – Should patrons prefer to call in orders, myLIBRO’s dashboard allows libraries to log orders ad-hoc and track fulfilment progress.

    ILS Integration – myLIBRO seamlessly integrates across ILS systems, allowing patrons to search for materials from shared catalogues across library networks.

    Full-Service Cabilities – myLIBRO allow patrons to schedule additional services as needed (passport scheduling, library ID ordering, printing services, etc.).

    Pickup & Delivery Options – Libraries can provide different delivery options based on their unique requirements and hours of operations. Libraries identify a specific location and set parameters related to the handoff of the order like the trunk of a patron’s vehicle.

    Control Order Capacity Based On Bandwidth – Libraries can select the number of orders allowed in a certain timeframe, ensuring orders are manageable based on staffing.

    myLIBRO Library Software
    myLIBRO Library App Layout

    Download Today!

    myLIBRO Library App Apple App Store QR Code-2
    myLIBRO Library App Google Play QR Code
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